Refund policy

At Fluttergirl Lash, we stand by the quality of our products and want you to be fully satisfied with your purchase. Please review our policy below:

• No Refunds – All sales are final. We do not offer refunds once an order has been placed.

• Exchanges for Damaged Items Only – If your item arrives damaged or defective, you may request an exchange for the same product.

• How to Request an Exchange – To initiate an exchange, please email us at Fluttergirllash@gmail.com within 7 days of receiving your order. Be sure to include your order number, a description of the issue, and clear photos of the damaged product.

• Conditions – Products must be unused, in their original packaging, and accompanied by proof of purchase to qualify for an exchange.

• We appreciate your understanding and thank you for supporting Fluttergirl Lash!

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